Shipping & Returns

Shipping Details

Free Shipping - Royal Mail First Class

Available on selected products only. Your order will be dispatched on the working day before your chosen delivery date. Royal Mail aim to deliver your letters and parcels to you the next working day after dispatch – including Saturdays. Available in the UK only.

Our Standard Shipping - £4

Your items will be received by close of business on your chosen date (Mon - Fri). Your order will be sent by courier. Available in the UK only. Only orders placed before 4:30pm are eligible for next day delivery.

On or Before 12:00pm - £12

To guarantee receipt of your order on or before 12:00pm on your preferred date, choose "On or before 12:00pm" at the checkout.

Saturday Delivery - £10

To receive your order on Saturday, choose or enter a Saturday date at the checkout. Deliveries are made by our courier between 7:00am and 8:00pm on your preferred date.

Saturday Delivery On or Before 12:00pm - £20

To guarantee receipt of your order on or before 12:00pm on a Saturday, choose "On or before 12:00pm" at the checkout, after selecting your preferred Saturday.

Next Day Delivery

Orders placed before 4:30pm are eligible for next day delivery. This is available using any one of our shipping options. Simply choose tomorrow's date at the checkout. Orders placed after 4:30pm will be delivered on the next available date. This date will be displayed to you during the checkout process. Postcode and area restrictions apply.

Postcode & Area Restrictions

The following postcodes may be subject to additional charges and take longer to deliver: FK17-22, G83, HS1-9, IV1-28, 33-39, 40-51 and 55-56, KA27, KA28, KW1-3, 5-14 and 15-17, PA20-48 and 60-78, PH18-26 and 30-44, ZE1-3.
Orders to be delivered to remote areas of Scotland or to islands may take longer to arrive. Please take this into account when calculating shipping times. Addresses that are not situated in mainland Britain may incur extra charges and take longer to arrive.

Special Requirements

We can usually ask that a courier leaves your parcel in a safe place or with a neighbour if no one is in to receive your delivery. Please note that if a safe place is not specified, the courier will not be able to leave your parcel for you and will attempt redelivery the next day.

International Shipping

We can ship to a wide variety of countries outside of the UK, please input the required address at checkout and you will be able to view the costs. Please note that many destinations will take longer to arrive. The costs calculated at checkout a based on an average parcel weight. For very heavy parcels, additional charges may apply.

We offer a tracked service to many international destinations, however in rare cases a tracked standard service may not be available. We can ship via a trackable courier, but extra costs may apply. Items shipped via un-trackable international services are dispatched at the buyer's own risk, and we are unable to take responsibility for items which are lost or damaged when shipped on this service.

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Next Working Day Delivery Must Be Ordered Before 4:30pm (No Sunday Delivery)

Orders for delivery on Mondays must be placed by 4.30pm on Friday.
For Saturday delivery, please place the order by 4.30pm on Friday and choose Saturday Delivery at check out.
We can deliver to Mainland Britain and the Isle of Wight only.

Deborah Tarry | Copyright © 2017 Not Just Balloons Limited
Shatterling Court Farm, Shatterling, Kent, CT3 1JN | VAT No: 777180206
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